Zoho

TRL Editor's Note:

Zoho have developed a suite of over 40 software tools to help you run your entire business. The tools cover a range of functions including:

Sales + Marketing: Give your sales team the perfect set of apps to help close more business deals in less time.

Finance: Solve business accounting challenges using our perfect set of finance apps on the cloud.

Email + Collaboration: Empower your workforce with apps to collaborate and transform the way they work.

IT + Help Desk: Be right where your customers are with apps to help your business engage with them.

HR: Focus on your people while our apps automate your human resources processes.

and Custom Solutions: Simplify complex business processes with apps that will make your team's work easier.

You can buy the tools individually or as a bundle with Zoho One.

Now on to the official description about Zoho CRM...

Zoho CRM

Connect with your customers wherever they are

Reach customers across every channel: telephone, email, live chat, and social media
Get real-time notifications when customers interact with your business
Measure the effectiveness of your customer communication and find the best time and channel to reach out to your customers

Save more time with automation
Automate every aspect of your business and cut out time-intensive, repetitive tasks
Streamline your lead nurturing process and make the most of every incoming lead
Trigger instant actions, stay on top of activities, and follow up better with workflows

Get real-time reports and insights
Make smarter business decisions with powerful, real-time analytics
Measure and manage your organization’s territory-wide sales performance
Track key performance indicators, including current trends and future predictions